Where Do You Ship?
Oreglory ships within the United States. We are proud to provide prompt, reliable delivery to customers across the U.S. (Please note: we are currently unable to deliver to military addresses (APO/FPO) and certain U.S. territories.)
How Do You Ship?
Orders are delivered within the U.S. with final delivery typically handled by USPS. Some items ship from our international fulfillment partners, which is reflected in our delivery times.
What Is the Shipping Time?
We offer free shipping on all orders.
- Handling time: 1–3 business days
- Transit time: 4–7 business days
Estimated total delivery time is approximately 5–10 business days. While we do our best to deliver within these estimated time frames, we rely on third-party carriers to handle deliveries, so we cannot guarantee or accept liability for deliveries that fall outside these estimates.
Once your order ships, please allow 1–2 business days for tracking information to update in the carrier's system.
Lost, Stolen, or Delayed Packages
If your order doesn't arrive, we're here to help. Please contact us at contact@oreglory.com and we'll work with you to resolve it — including a replacement or a full refund for orders that are confirmed lost in transit or never delivered.
For packages that tracking confirms were delivered to the address provided, or that are undeliverable due to an incorrect or incomplete address entered at checkout, we'll share the delivery confirmation, date, tracking, and carrier details so you can investigate with the carrier. In cases of confirmed theft after delivery, we'll do our best to assist you in filing a claim.
If you need help tracking your order, please contact us at contact@oreglory.com and we'll be happy to help.
What Are Your Shipping Rates?
We offer free shipping on all orders — there are no hidden fees.
- Handling time: 1–3 business days
- Transit time: 4–7 business days
All applicable taxes are included in the price you pay at checkout. The price you see is the final price — you will not be charged any additional fees upon delivery.
How Do I Know If My Order Has Been Shipped?
Once your order ships, you will receive a confirmation email with a tracking number, sent to the email address you provided at checkout. Please allow 1–2 business days for tracking information to appear in the carrier's system.
Where Is My Confirmation Email?
If you can't find your confirmation email, please check your spam or promotions folder. If you still can't locate it, contact our Support Team at contact@oreglory.com. Most emails are answered within 1 business day.
I Haven't Received My Order Yet — Is It Lost?
If you have any concerns about your order, please contact our Support Team at contact@oreglory.com. We're glad to help and most emails are answered within 1 business day.
Where Is the Rest of My Order?
When you order multiple items, they may be shipped separately and arrive at different times. If you don't receive everything at once, don't worry — the remaining items are on the way. For any concerns, contact us at contact@oreglory.com.
How Do I Track My Order?
We'll send you a shipping confirmation email with your tracking number. Please allow 1–2 business days after receiving this email for tracking events to appear, as it can take a short time for carriers to update their systems. If your tracking still shows no information after that, please check again later or contact us at contact@oreglory.com.
Why Hasn't My Shipment Status Changed?
Your shipment may be temporarily delayed. Delays can be caused by weather or carrier backlogs. Tracking information is available only after your order has shipped. We are not liable for delays caused by weather, carrier handovers, or transportation strikes.
For any other questions, contact us at contact@oreglory.com — most emails are answered within 1 business day.
