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Transactions Policy
This Transactions Policy explains how payments are processed when you place an order with Oreglory, operated by LOFT SOLUTIONS SARL.
1. Payment Processor
All payments on Oreglory are processed securely by Stripe, Inc., a third-party payment processor. Stripe handles your payment details directly; we do not store your full card information on our own servers. Learn more at stripe.com/privacy.
2. When Your Card Is Charged
Your card is charged at the moment your order is successfully placed — not when it ships. This allows us to begin processing and preparing your order right away.
3. Currency
All transactions on Oreglory are processed in US Dollars (USD). If your card is issued in a different currency, your bank or card provider may apply its own conversion rate and fees — please check with your bank if you have questions about this.
4. Refunds
If a refund is approved under our Return & Refund Policy, it is issued back to your original payment method via Stripe. Please allow up to 10 business days for the refund to appear, depending on your bank or card issuer. For full details, see our Return & Refund Policy: https://oreglory.com/policies/refund-policy
5. Failed or Declined Payments
If your payment is declined, no charge will be made and your order will not be processed. Please check your card details or contact your bank, or reach out to us at contact@oreglory.com if the issue continues.
6. Security
All transactions are encrypted using SSL (Secure Socket Layer) technology. Oreglory does not have access to your full card details at any point during the transaction.
7. Contact
If you have any questions about a charge, contact us at contact@oreglory.com or +212 689709121, and we'll be happy to help.
Company Information
Shop Name: Oreglory
Company Name: LOFT SOLUTIONS SARL
Commercial Register number: 32513 | ICE: 001643816000094
Business address: N127 Sec L Mehdi Ben Aboud Al Houda, Agadir 80000, Morocco
Warehouse address: 7I, Guanglong Building, Pinghu Street, Longgang District, Shenzhen City, Guangdong Province, China